Shipping policy

Thank you for visiting and shopping at Rockssox! We strive to ensure that your package arrive as quickly and efficiently as possible. Below is our shipping policy with important details about shipping times, costs, and delivery options.

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Times

We offer a variety of shipping options to meet your needs:

Standard Shipping: Free for all orders over $14. Orders below $14 are charged a flat rate of $6.99. Delivery typically takes 5-7 business days.

Please note that delivery times are estimates and can vary depending on your location and shipping carrier delays, which are outside our control.

Lost, Stolen, or Damaged Packages
Rockssox is not responsible for lost, stolen, or damaged packages. However, if your package does not arrive within the expected time frame or arrives damaged, please contact us at connect@rockssox.com with your order number, and we will assist in resolving the issue.

Customs, Duties, and Taxes
For international shipments, customers are responsible for any customs and taxes applied to the order. Rockssox is not responsible for any delays caused by customs.

Questions?

If you have any questions about our shipping policy, feel free to contact our customer service team at [insert email here], and we’ll be happy to assist!